Our story
Our engineers started working on a vending machine remote monitoring system since mid-2017 when they noticed many vending machine operators were still using Excel files or even pen and paper to manage their businesses.
We thought there must be a better approach.
Once we decided to tap into this market, we talked to many potential customers and we did a significant amount of customer research. We realized a major blocker for a vending machine management system is the cost - many operators run their vending businesses on a very tight profit margin, so they could not afford expensive management solutions.
“Let’s make it as affordable as possible. What about cutting 80% off?”
After our first prototype, our awesome product people started asking, how can we keep all the features people want, yet cut vending machine telemetry costs by 80%?
To achieve this, we needed to adopt a systematic approach, even go back to the first principle.
After spending a full year doing research, with the help from advancing of telecommunication technology, we switched our wireless infrastructure to 4G LTE Cat-M1 eMTC protocol. This significantly improved system stability and cut costs down by quite a lot!
We are happy to announce a brand new vending machine remote management telemetry system-Vending on Track.